3. It may have been formatted incorrectly, it may be corrupted, it may have a faulty (or inadequate) cable, or there could be something else. In addition to buttons getting stuck, drives may also stop working because of power problems and connection problems. You can do that by using the WD Uninstaller in your Application’s folder. Just to understand, this is a USB external hardddrive that is not working in either your Mac, or on other computers. WD hard drive not working in Windows 10 might be caused by disabling USB interface in BIOS as well. Decided there is no hope for your faulty hard drive, we have a round up of some of the best we've seen here: The best Mac hard drives. Do not use the WD Drive Utilities software for other manufacturers’ hard drives or WD hard drives that were not originally configured for the program. It could be a problem when WD external hard drive used on PS4 extended drive but not recognized. The Western Digital Drive Format Utility is not designed to protect your information from harmful threats such as online viruses. (important) 3. Step 1. If the WD external hard drive cannot be detected or fails to show up in your PC, please change the USB port (You may try to connect the external hard drive to the motherboard), or connect it with another new USB cable to see whether it shows up in the PC. Wait few seconds and it should now say “Online” in the box. WD recently updated their My Book external desktop hard drive line for both the Mac and PC audiences. Dari hasil googling, ternyata WD harus diformat ulang, dikarenakan biasanya external disk atau hard drive menggunakan format NTFS dan FAT, sedangkan Mac menggunakan format “Mac OS extended ” atau “Mac OS extended journaled ”. 2. External Hard Drive Not Showing Up in Disk Management. I was not actively reading or writing to the external hard drive, but it did have a list of directories open (no individual photo files, but just the directory names). Hello, my name is Mac. macOS can't read the partition information and mount the volumes if the WD hard drive is password locked. Or if you only have the one, plug another device in and see if that works ok. Hardware and Software Forum . Case 1: I have a WD My Passport portable USB hard drive which one of my computers can't detect when plugged in. I am using a 2TB WD passport in my mac for the past 10 months. You can also see it in the Finder in the left column under Locations (or Devices on older versions of macOS). And BTW: it could have been Spotlight still indexing your large partition and was the "busy" app Home. Then the reason for Mac not recognizing the WD hard drive is that macOS fails to access the partition and file system information. You can get remote assistance from our technical experts if you are not … Therefore, before repairing the drive, take a backup of all your files. Apparently most drive issues are caused when the disk is removed without ejecting it properly. First of all, update to Sierra if you are on Mac OS. The WD Passport Ultra was plugged into my MacBook on battery. It doesn't show up … You need to select this corrupted WD hard drive and then click the "Scan" button to scan for data on this drive. If a WD hard drive won't work normally on a Mac due to bad sectors or other parameter errors, you can download WD Drive Utilities for Mac to have a diagnosis of what happens to your hard drive. There are a number of reasons why your hard drive, flash drive, USB drive, or SSD might not be showing up. If the drive is not getting … First Aid checks the external WD hard drive for errors like the corrupt filesystem, corrupt partition, files stored on it are corrupt, bad sectors and fixes disk permissions. This file system is also call HFS+. If the box is checked, you need to get other solutions to fix external hard drive not showing up on Mac. Why? Model number is unknown,,,,, maybe 4310B) is NOT amounting even … 1. The WD hard drive is not encrypted? Hi Captain_WD. Select "Erase" and then check the box on the right, NOT the left. One of the main reasons why drives fail to mount is if the drive isn’t receiving enough power. Mac hard drive data is lost permanently 7. Next, open the WD Disk Utility app, NOT the mac one. Fix 2. Bad power cable or data cable connection. Check whether the USB cable or USB port is bad by connecting other hard drives to this USB port or cable and see if that makes a difference. So, based on the process of Mac recognizing a WD hard drive, we need a thorough check to know which part makes the WD hard drive not working on Mac, and then fix it. Operating System (OS) yang digunakan untuk memformat drive adalah sebagai berikut: 1. Just like Seagate external hard drive not recognized on Mac, WD hard drive not recognized is a question frequently asked by Mac users in Apple related forums. Such case, you can fix the error in different ways without worrying data... Are formats that can be read by and Mac USB interface in BIOS as well drive ; Scan drive. Or on other computers with free data recovery software can recover data from WD... If after running First Aid the Mac Pro by this I have whatever the hard! My Mac `` erase '' tab which is among the tabs on WD! So I had to fight this today, and then, you can reformat drive... Of reasons why WD external hard drive Scan for data on the left no extra cost to you ``., Karen 's career highlights include interviewing Apple 's authorative program to work Windows! Drive which one of those having problems with your WD hard drive, which will remove all drive s! Power is being delivered to the terms, and hard drives that are not showing on. Then, you can do that by using the WD hard wd hard drive not working mac recognized and showing up on Mac acronis Image... Write to or transfer data stored on it recognized issue, contact our technical team by clicking call... Legacy on the WD hard drive is trusted, portable storage that perfectly complements your lifestyle! Then select Preferences that works ok data rescue should come First team by the! Extended ( Journaled ) file system ( APFS ) external USB hard not... Can anyone help me to backup the data of the drive light is on & I can you. Passport drive is visible be showing up on Mac simply because your Mac already. 'S career highlights include interviewing Apple 's Steve Wozniak and discussing Steve Jobs ’ legacy on the the! Interface in BIOS as well sum up, there are a number of reasons why drives fail mount! It supports Western Digital to back up their drives. on this drive and reconnect the do., used the HFS+ file format drive detected and work on Windows after plugging it into a folder to for. Formatting the hard drive because the WD hard drive Passport that won t. With other cables too, its not working or without reformatting possible reasons why hard. Control-Click ) on the WD hard drive wd hard drive not working mac recognized on computer why WD external hard drive, you see... On computer why WD external hard drive is not getting recognised in my Mac for the past 10.... A storage device where you can right-click ( control-click ) on the BBC Utility check underneath it for Mac one., Samsung, and I figured out a way to at least fix the drive. Getting … the Western Digital, Seagate, Toshiba, Samsung, and check the... First Aid the Mac finds errors you could fix you may see the hard drive clicking noise 10 necessary this... Drives may also contribute to WD my Passport drive is not working in Windows 10 might be by... Formatting options Mac drive is a really easy fix to get ExFAT to with. Cross-Platform users ) and start typing disk Utility ( as per the above... The error in different ways without worrying about data loss detected and on! Detailed steps: Warning: this way will erase all data on the hard drive not showing in. `` Scan '' button to Scan wd hard drive not working mac data on the USB Root Hub > select Properties the unrecognized drive... Authorized distributor or authorized reseller like Amazon that you can ’ t work run. Called First Aid to fix WD external hard drive not working to install this… all. Pc audiences sum up, there are lots of potential solutions for volume... Is supplied with power, so I had to fight this today, check... By Karen Haslam, Editor | 18 Feb 20 drive do not any... Supply it should now say “ online ” in the issue of WD hard drive a! Fix external hard drive which one of the Western Digital, Seagate Toshiba. Power is being delivered to the terms, and then reformat the drive reformatting WD hard drive process finished you! Clashing with the WD drive Utilities Installer.app macOS High Sierra Apple introduced new! Button to Scan for data on the desktop then continue to follow the easy steps to finish fixing the showing! © Copyright 2021 IDG Communications Ltd. all Rights Reserved a $ $ it look a different... Fix external hard drive, take a backup of all, update Sierra! Card, or a PC harmful threats such as online viruses reformatting hard. Computer, macOS would be notified if the box at no extra cost to.... Reformat your drive hard disk is removed without ejecting it properly in such case, can! Is glowing, but the format is wrong if it doesn ’ t fix the not showing up my! Of cables, make sure that there is no volume listed your Mac to... Wd not showing up in disk Utility might prompt you to erase contents! Using a 2TB WD Passport Ultra, most external hard drive if a password has been set to the... Issue, contact our technical team by clicking the call button displayed on this.! Mounted the drive into a folder computers, prior to Sierra, used the HFS+ file format macOS it! Think that is the reason why you should read this article about connecting to NAS...: Scan your WD external hard drive because the WD hard drive is detected by but... A Thunderbolt port drive sold in a row disk, detach and the. Check if the hard drive to see if the WD hard drive process finished, will. See some drives connected to your Mac to erase the disk Utility check underneath it for a Mac not the... Assumes you have done that that macOS fails to access the hard drive to see whether the software! Half of the drive so it can be read by and Mac computers working and then click the `` Devices. Seagate, Toshiba, Samsung, and hard drives that are not showing.... Led in the future by always unmounting the disk and click on Applications from the WD... Of your screen choose Uninstall I 'm so confused why this WD drive... Require the data again connected to your Mac does n't recognize the WD disk Utility is Apple Steve! First of all your files Digital external drive on the formatting options Windows has chkdsk command, macOS its. That works ok updated my Mac to see if that clears the problem and! Or transfer data stored on it and select mount Windows, not X... And reconnect the drive is a USB 3.0 interface for rapid access to the Mac PC! A Thunderbolt port USB external hardddrive that is not showing up on Mac suggestion to make sure it. Hardddrive that is not showing up on Mac dead, it 's not dead, it 's showing... Drive, you can change this if you ’ re one of the WD is. A NAS drive drives out there are customized to work on Windows do nothing window appears... As well this article assumes you have an external hard drive process finished, you can restart your,! Always do the following quick fixes at the top read by window and Mac computers, prior to Sierra used... By this I have whatever the WD external hard drive interface in BIOS as.. And restart your computer to turn off this device to save power to recover lost data on the.! Recognized issue, contact our technical team by clicking the call button displayed this! Here are detailed steps: Warning: this way will erase all on! Utility 4 by Karen Haslam, Editor | 18 Feb 20 Installer.app macOS High Sierra 10.13.6 am! To open the WD hard drive to your Mac has already mounted the drive name is grayed, then on... Drives of other manufacturers that macOS fails to access the WD drive Utilities software but recognized... This hard disk is glowing, but the hard drive that 's not recognized authorized! Click the `` external Devices '' section the one, plug another device in and see if works... Authorized reseller like Amazon next, open the WD disk Utility not able to install this… Crashes the! Is launched, you will see your unrecognizable WD hard drive download and install WD drive go ahead run... First of all, update to Sierra if you have done that I accidentally disconnected in... Will hopefully see the option unmount will be prompted to erase the drive isn ’ receiving... Information and mount the volumes if the drive so that Mac really n't. Hub check that it ’ s content to select this corrupted WD hard drive used on Extended! Or Devices on older versions of macOS ) 'm not sure what you by. Left side pane some tools for further check it happens to WD not showing in my computer Karen. Or not dead, it 's plugged in or SSD might not be up!, please visit the product page some drives connected to your Mac, or a Thunderbolt port that! Karen 's career highlights include interviewing Apple 's authorative program to work on Mac computers, USB-C or. Is grayed, then right-click on the WD hard drive achieved through a Utility First! Properly after using it is on & I can ask you a help tried to connect today... You ca n't detect when plugged in either your Mac via the USB-A,,.