While fans were initially anxious to get their hands on the product, since then, some have been taking to … My factory used brand new white gloves to do quality control & they shed all over my product! Hill and her team also insist that her bullets are not moldy or unsafe in any way. Until then, her team’s going to have their hands full replacing orders. ", Despite her findings, Kristi defended Jaclyn and her brand. The 28-year-old, who has been involved with some rough makeup launches in the past, introduced her new line of lipsticks at the end of May. “It’s not actually black holes. It is so beyond unacceptable and I am so sorry it happened to you guys.”. If you have … So I cancelled them and went somewhere else. ", The 31-year-old went on to say, "Upon further inspection, I noticed fibers, hairs, beads, and pitting in a bunch of the lipsticks. We switched to rubber gloves 2 days ago & will make sure this never happens again.". “And when you swatch it the lipstick kind of leans to the side and it’s got a little line on it because it is a very creamy, very emollient product. Hi I'm Jaclyn Hill from JaclynHill1 on YouTube. Jaclyn Hill is one of the most influential beauty vloggers on YouTube today. It is not going to hurt you. In the 35-minute video, Hill reveals Jaclyn Cosmetics and its collection of 20 nude lipsticks. My testing came to about to 140 degrees Fahrenheit which means my specific lipstick can withstand 140 degrees before melting actually through,” Hill continued. Hill shared that each lipstick will retail individually for $18, or you can purchase a trio for $49. The black holes people are noticing in some of their products are oxygen bubbles that rise to the surface as the lipstick is being cooled, Hill said. In response to RawBeautyKristi’s review, Jaclyn explained, "If any of you are receiving lipsticks like this.... please know that this is NOT hair! Each shade, which … 2019 Lipstick Launch. June was a roller coaster for YouTube makeup star Jaclyn Hill. Jaclyn Hill explaining that her lab used white cotton gloves to inspect her lipsticks. The YouTube beauty guru addresses accusations that her lipsticks contain mold and hair fibers. Jaclyn Hill's hairy lipstick had fans demanding refunds and an apology. As for the gritty texture, Hill said the large vats that mix the formula together were not properly breaking down all the ingredients which resulted in some lumps. It is oxygen and it is 100 percent safe. At the time, she defended her makeup … So you have to make sure it is fully cooled down before using it.”, “Because of the climate right now, we are shipping to people who are in such hot temperatures that my lipsticks, they’re not surviving it fully. “So with those two things combined, that is what you’re experiencing. Days after customers began sharing photos on social media of their purchased lipsticks with what appeared to be black holes, gritty lumps and hair-like fibers (that some people hypothesized was mold) embedded in the product, Hill, 28, addressed the issue in a 14-minute YouTube video after completing an in-depth investigation with her lab and team. Many fans also called out Hill’s company for selling them lipsticks that had small, hair-like fibers embedded in the bullet and poking out of the top of the product. Credit: On May 30, YouTuber Jaclyn Hill launched her namesake beauty brand, Jaclyn Cosmetics, which sells 20 shades of nude lipstick. Each shade, which retails for $18, sold out within a day. “Every single ingredient in my lipstick is new and it is FDA-approved,” Hill said. After five years, and a few delays, beauty influencer Jaclyn Hill finally launched her highly anticipated cosmetics brand on May 30 with 20 shades of nude lipsticks — but the reviews are far from glowing. Documentation shared by Jaclyn Hill revealing when her Jaclyn Cosmetics lipsticks were manufactured. If you missed a chance to buy one of Jaclyn’s lipsticks, and still want to after reading the reviews, the website states that the line will be restocked. The claims are reminiscent of accusations recently aimed at Jaclyn Hill, who was accused more than two weeks ago of selling lipstick with white fuzz and black dots through her brand, Jaclyn Cosmetics. Jaclyn Hill/YouTube. Jaclyn Hill is obsessed with all things makeup. In June 2019, the internet star released her first line of lipsticks and quickly came under fire from fans when they found hairs, lumps and what appeared to be mold inside her products. the YouTuber wrote on Twitter. “My lab, instead of using a standard glove that they would use in the lab, they decided to use white cotton gloves,” she explained. Credit: Marlena Stel, the founder & CEO of Makeup Geek, was the first one to coin the scandal as “Lipstick Gate” in her now-infamous YouTube video calling out Hill for her history of dishonesty. Coyote Ugly Turns 20: Where Is the Cast Now? When you swatch them they might kind of lean to the side. Can I get a replacement?" Vlogger RawBeautyKristi confirmed the discrepancy in a video on her YouTube page. "Couldn’t ask for a more successful 24 hours!". But according to Hill, who admitted she “had a hard time believing this,” when she first found out from the lab, they were caused by fuzzy white gloves used during the quality control inspection process. “My lipsticks did not go into mass production until the same month that I launched my brand.”. Jaclyn Cosmetics On May 23, 2019, Hill published a YouTube video announcing the launch of her namesake brand, Jaclyn Cosmetics, which included descriptions and swatches of the 20 nude "So Rich … A spokesperson for Jaclyn Cosmetics also confirmed Hill’s statement about production timing in a comment shared with PEOPLE. Beauty influencer and vlogger Jaclyn Hill posted her first YouTube video in over a month, following the controversy surrounding the quality of her makeup brand's first lipstick launch. Jaclyn Hill's beauty mantra is: it's more than just makeup. Jaclyn assured dissatisfied customers that she will work hard to rectify the situation. Our launch collection was manufactured in May 2019. I addressed the initial issues here and subsequent issues here. For closure (at this point, at least), you can watch Jaclyn Hill’s YouTube video addressing the many issues of the lipsticks here. With nearly 6 million subscribers on her beauty-focused YouTube channel, it made sense that Jaclyn Hill would want to sell makeup … The amount of customer complaints has been brutal, with some fans claiming that their bullets were tainted with unknown fibers while others showed holes and bumps covering their products. YouTube influencer Jaclyn Hill's new cosmetics line, Jaclyn Cosmetics, is finally here and has launched with its first product, the So Rich Lipstick ($18). Text us for exclusive photos and videos, royal news, and way more. this link is to an external site that may or may not meet accessibility guidelines. If you would like to opt out of browser push notifications, please refer to the following instructions specific to your device and browser: Jaclyn Hill Breaks Silence on Lipstick Controversy, Says They're Not Moldy or Contaminated. "When I was unboxing and looking at each of the lipsticks, I noticed that what people were saying was true, that there were some issues with the outer appearance of the actual lipstick themselves. Beauty YouTuber Jaclyn Hill recently launched a line of lipsticks under the name Jaclyn Cosmetics. Shop Holiday Collection Shop … YouTube Beauty Guru Jaclyn Hill Shuts Down Pregnancy Rumors on Twitter, James Charles and More Beauty Influencers With and Without Makeup, 8 Times Makeup Survived in Extreme Conditions, That Rumor That a D.C. 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I am a professional makeup artist. “They didn’t want to standard glove to put any smears on this component, to in any way have any prints on it.”, She added: “Not acceptable, at all. It’s showing up in the mail and showing almost like a circular sweat mark or little sweat dots,” Hill said. Jaclyn is bold, passionate, and always down for a glam-good time. “These lipsticks were manufactured in May 2019 and are made with cosmetic industry-standard, FDA compliant ingredients and are produced in an OTC (Over the Counter) compliant factory that is registered with the FDA, providing high degrees of safety standards and rigorous testing,” the Jaclyn Cosmetics spokesperson said. "I will make it right for you & learn from this mistake! Hill revealed she has decided to cut ties with the lab she was working with due to these production issues. After apologizing to fans who received products that were "anything less than perfect," the brunette beauty alleged that the problems stem from the manufacturer. Our OG Morphe Babe is a two-time winner at the American Influencer Awards for her stunning, keep-it-real tutorials. But they are not expired,” she said. Fans of YouTube beauty guru Jaclyn Hill couldn’t wait to get their hands on the debut launch from her long-awaited cosmetics brand, Jaclyn Cosmetics, when it dropped about two weeks … The second we saw this we changed to different gloves.”, In addition to the gloves, Hill said that the towels used to clean the mixing vats also caused small lint to get embedded in the lipstick. By emily belfiore Feb … What happened to Jaclyn Hill? Find out what your cat is trying to tell you with a new cat app, Princess Diana died when Harry was just 12 years old, Engineer Creates App To Translate Your Cat, The Sweetest Photos of Princes Harry with Diana, Sean Connery's Cause of Death Revealed Weeks After He Dies at Age 90. Another added, "One of my lipsticks (Isla) came with black stuff on the bottom.". I'm young, ambitious & full of life. She started off the month elated about the launch of her very own makeup collection, Jaclyn Cosmetics, featuring 20 shades of … Get push notifications with news, features and more. Now some people on Twitter say they have experienced severe irritation on their lips — including swelling, bumps, and cold sores — after using the lipsticks. “They’re not being broken down small enough or smoothly enough, which I take full responsibility for. YouTube beauty guru Jaclyn Hill clarified fans’ concerns about her Jaclyn Cosmetics lipsticks, after many thought were moldy, contaminated and contained hair fibers. One confused individual shared, "Today when I went to put on 'Decaf' I noticed there was a hard ball inside of it. “But once these lipsticks are getting onto trucks and then they’re sitting outside of people’s houses, yes they’re not fully melted all the way through, but yeah they might have little sweat dots. That’s a promise," she proclaimed on Twitter. We are working on a solution for this right now though.”. "I bought these myself on launch day and also received PR," she explained. Although some social media users tracked down an old email from Hill in 2015 where she said she manufactured 300,000 lipsticks, she said those lipsticks are not the ones being sold. The Jaclyn Cosmetics site offers the lipsticks for $18 or a trio for $49 and states, "Jaclyn Hill is ready for the ultimate close-up with Jaclyn Cosmetics. Documentation shared from Jaclyn Hill showing the melting point of her lipsticks. What is it? “It’s actually 80 percent of our complaints. But as soon as people started receiving their purchases, Jaclyn’s social media accounts were bombarded with negative feedback. Following her recent return to YouTube and social media after her botched lipstick debacle, Jaclyn Hill is ready to address something else — her weight. Courtesy of YouTube/Jaclyn Hill. … The preservative system, material composition of the formula, and processing temperature of our lipstick does not support microbial growth and protects the product through the expiration date of May 2021.”. I decided to put them under a microscope to see what everything looked like up close, and I was shocked. The biggest issue the Jaclyn Cosmetics team has noticed from customer complaint emails is lipsticks melting in transit. For her initial launch, Hill chose to create a 20 shade collection of … Some fans were particularly annoyed given that the PR packages sent to fellow influencers appeared to contain higher quality products. You'll get the latest updates on this topic in your browser notifications. Step … Scroll down for an overview of the controversy currently surrounding Jaclyn’s brand. RELATED: YouTuber Jaclyn Hill Faces Backlash for Launching Lipsticks Some Customers Call Defective. Over the years, she's perfected her signature look: an impeccably blended smoky eye, a statement nude lip, and a flawless complexion with blinding highlight. Jaclyn Hill is already under fire for her debut makeup line, Jaclyn Cosmetics. A certain YouTube-famous blogger has finally launched her long-awaited eponymous beauty line and it arrives in the form of a seriously gorgeous collection of lipsticks. “Because my brand has been pushed back so many times, I actually already went through the same situation with a different lab several years ago. Jaclyn has yet to announce a specific date, but she previously shared that she’d like to see all the shades restocked by the end of June. Again, it’s not mold. Multiple times throughout the video Hill urged her customers to contact help@jaclyncosmetics.com if they are not 100 percent satisfied with their purchase for a full refund and replacement. So if you’re experiencing that, please contact help@jaclyncosmetics.com,” she said. “These lipsticks were manufactured in May 2019 and are … “They were cleaning my vats with this white fiber almost towel going through it and that’s been happening once to twice a day depending on how quickly we’re moving through batches,” she said. The YouTuber's first launch from her namesake brand dropped on May 30, which features 20 shades of nude lipsticks. "Thank you so much for all of the love toward my brand you guys!" I really feel like the lab did Jaclyn dirty.". "I do not think that Jaclyn was aware of the quality of these before [they were sent] out. It goes without saying that Jaclyn Hill had a pretty crappy 2019. I think that these lipsticks are either old, or the lab has zero quality control and that they are contaminated, which is what I truly think happened. After years of talking about it, Hill finally launched her own cosmetics line, Jaclyn … The makeup artist launched her massively popular beauty channel on the video platform in 2010, and her videos have accumulated well over 500 million views.Her channel — which boasts over 5.9 million subscribers at the time of writing — features colorful makeup tutorials, stunning makeup … What's In Jaclyn Hill Cosmetics? MEET JACLYN. Introducing ... PEOPLE's Products Worth the Hype, Jaclyn Cosmetics lipsticks, after many thought were moldy, contaminated and contained hair fibers. We made a lot of product in a very short amount of time and although we all thought it was going to be perfect and fresh, that’s not the case,” she said. Jaclyn Hill's net worth is fairly small considering her large influence, but that could have to do with the recent controversy surrounding her hairy lipsticks. On Twitter, people say they found white fuzz, hair, and black dots … I went into mass production, ended up having an issue and then didn’t launch my brand and had to go to a whole new lab. A spokesperson from Jaclyn Cosmetics added: “We want to provide assurances to customers who may have heard that our products are old, or contain mold — this is false. How much do Jaclyn Hill … The 28-year-old, who has been involved with some rough makeup launches in the past, introduced her new line of lipsticks at the end of May. “The first thing I want to address is the accusation that my lipsticks are expired, moldy or hazardous in any way,” Hill said at the start of the video. A spokesperson for Jaclyn Cosmetics also confirmed Hill’s statement about production timing in a comment shared with PEOPLE. Its collection of 20 nude lipsticks were particularly annoyed given that the PR packages sent to influencers. Beauty vloggers on YouTube today or little sweat dots, ” Hill said all of the toward... Keep-It-Real tutorials … beauty YouTuber Jaclyn Hill launched her cosmetic line, Jaclyn Cosmetics two weeks ago my. To these production issues noticed from customer complaint emails is lipsticks melting in transit put them a... Receiving their purchases, Jaclyn Cosmetics lipsticks, after many thought were moldy, contaminated and contained hair.. 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